With direct relevance to the conduct of claims management, great strides have been made in the application of learnings from cognitive, social, narrative, forensic and organisational psychology. The importance of these developments has been recognised by the increasing number of businesses and fraud prevention agencies involved in operational process, who seek help directly from the academic arena in their pursuit of criminals and in the conduct of claims management procedures.
Enjeetee LLP was founded in October 2011 by Investigative Psychologist Nikki Grieve-Top (NGT) in order to supply Claims Psychology expertise in the UK. The name is simply Nikki's initials spelt out phonetically!
Claims Psychology was coined by NGT to describe the application of psychological phenomenon to the detection, investigation and prevention of financial crime across all industries.