In March 2003, CTI’s Founder and President, Mr. Chris Imbach, a retired Navy Limited Duty Admin Officer (LDO), utilized his extensive career experience to develop and implement the processes necessary to begin providing travel and payroll Enterprise System support services to three Navy shore installations in the Southeast Region. By leveraging technology, Mr. Imbach developed a plan to consolidate support for the remaining 19 shore installations in the Southeast Region into one highly efficient support center. CTI’s plan saved the government millions in precious manpower dollars. In October 2003, the new Echelon II command, Commander, Navy Installations Command (CNIC) recognized CTI’s expertise and contracted with CTI to provide travel and pay implementation, training and support in a phased approach to all shore installations worldwide, while simultaneously tasking CTI to provide Call Center support for various additional IT Enterprise Applications. Today, CTI is the premier Support Center providing IT Enterprise Application Support services, Anti-Terrorism Force Protection Support and Enterprise Land Mobile Radio (ELMR) logistics support services to Navy customers throughout the world. In addition, CTI provides a myriad of onsite administrative support services to Commander, Navy Region Southeast; Department of Homeland Security (DHS); Defense Intelligence Agency (DIA), and the Department of Veterans Affairs.