PAMAC has evolved into one-stop-end-to-end-solution center for its Clients and works closely with its Clients to add value to their processes and to enhance its portfolio of services. PAMAC has introduced quite a few services by taking over Client’s non-core processes and gradually improving the productivity and performance benchmarks, thereby adding value to their business.
PAMAC currently has a large team of Field and Back Office resources across India, who are working at PAMAC sites or at Client sites. PAMAC has robust infrastructure and support facilities in 36 cities across India and are covering additional 44 cities through the HUB and SPOKE model. PAMAC offices are interconnected through an online software application to ensure seamless data flow and processing, although actual work may happen in different geographical areas.
In the Middle East PAMAC, commenced operations since 2006 as PAMCAL and has a setup in Dubai Outsourcing Zone. PAMCAL caters to local clients through Field Credit Validation & Transaction Processing Activities from Dubai office itself.
In the South East Asian Market PAMAC embarked its presence in Malaysia in November 2009 as a stepping stone.
PAMAC is gradually expanding its presence in Asia Pacific and African Market.