At Cook we have one motto, “We Make it Happen!” It’s about the customer and our core values are based on saving our customers money and making their lives easier! Our mission is to consistently exceed the expectations of our valued customers by providing responsive, knowledgeable & cost effective solutions for products and services. Cook will always be a service company first, whether that’s providing the best technicians within our six-state footprint, use of technology and automation, or just a friendly voice within the department you need help in. Our attitude and focus is to always “Make it Happen!” It’s about the customer and our core values are based on saving our customers money and making lives easier.
We are often asked the question, “What differentiates Cook from the competition” and while we could go on and on about the “Why Cook”, we have summarized this into six primary differentiators:
Fastest response time in the industry… Techs in all Regions & Investment in Technology!
No Proprietary Equipment… Choices Available!
No Penalty Clauses in Agreements… 30 Day “Out” Clause!
Experts in Each Division Cross Trained
Low Cost-Effective Pricing… Significant Discounts for Bundling!
Honest, Straight Forward Feedback… Local to the Community. Live Humans!
At the end of the day, it’s our valued customers who have been our best champions for our growth. Ask them about our service and you will get the “Why Cook?” answer from those who have experienced Cook first hand!