INTERACT Technology is an established and fast-growing Australian software company specialising in sophisticated but easy to use digital engagement communications solutions. Founded on the principle that “there is a better way”, we allow you to use digital technology to positively transform the way your business engages its customers and influencers.
Starting out 7 years ago, with decades of combined experience in pharmaceutical sales and marketing, we applied this ethos to solving some of the problems faced by the pharmaceutical and healthcare industries. One constant theme was improving the point of interaction between willing participants - anywhere, anytime. And so we have developed a secure customer engagement platform capable of being used by sales or field representatives with a direct connection to customers and influencers.
It is used by 30 life science companies in over 25 countries, some globally. It is being used to engage doctors and patients and to enhance client interactions in the sales and account management processes.
Our Core Technology
• A content management system that allows content and audiences to be easily managed and controlled. It presents business a secure way to publish engaging and valued content containing knowledge and information to profiled end users.
• Platform apps that provide invited audiences appealing, mobile and offline access to wanted and/or needed content from one or more knowledge providers.
• Ease of accessibility, connectivity and asset sharing to make the experience quick, simple, impactful and relevant.
• Supports a wide choice of file types lifting utility, value and engagement, thereby stimulating interactions and encouraging usage.
• Data generation from interactions enables follow up, understanding of preferences and creating closed loops of continuous improvement.