CS Week is the premier educational conference for meter-to-cash professionals in electric, gas and water/wastewater utilities across North America. CS Week venues include CS Week College, CS Week Synergy Groups, Executive Summit, Key Account Forum and Conference 41 with its 65+ workshops and Exhibit Hall. Each reflects an integral commitment to “expanding excellence in customer service” by providing utility professionals at every level with valuable, timely information on the latest solutions and strategies in customer services, best-practice business processes, smart grid readiness, AMI/MDM, field service, DSM, consulting and cutting edge technology.
CS Week 2017, May 22-26 in Fort Worth, Texas offers utility professionals outstanding speakers on a broad range of topics from best practices in customer-facing services to revenue enhancement and the impact of the Smart Grid on the entire spectrum of customer service. The technology changes, the economic environment changes and the utilities themselves change, but through 40 years, CS Week stays abreast of change and anticipates the needs created with innovative educational venues for top executives, managers and supervisors.
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